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Cancellation and return policy

Your comfort is important to us. In order to give you the best service, Baby Smart  Provides all the information in our return policy.

Baby Smart Offices  Will serve as a service center for all products sold on the site including replacement or return unless otherwise stated in the product details.

The user will be entitled to cancel the transaction in accordance with and subject to all the provisions of the law, including the provisions of the Consumer Protection Law, 5741-1981 (hereinafter: "the Consumer Protection Law") and regulations thereunder.

Here's more information on how to file a cancellation notice:

A. Cancellation of a transaction will be made within 14 days from the date of receipt of the product, or the disclosure document whichever is later.

B. Cancellation notice can be given by phone 089316288,  By email, by registered mail to the address of our office, Eitan 32 Moshav Nir Zvi  The customer service department must indicate the name of the order tax and the ID number of the consumer in the cancellation notice. 

third.  When canceling a transaction that is not due to a defect or non-compliance, due to non-delivery of the product on the set date, or any other breach of contract, the consumer's money is returned to him within 14 days of receiving the cancellation notice, except for cancellation fees of 5% The lowest among them. The product will be returned at the consumer's expense.

D. When canceling a transaction due to a defect, no cancellation fee will be charged, the consumer's money will be returned to him within 14 days of receiving the cancellation notice, and the product will be returned to the business at the company's expense.

God. The product will be returned as far as possible in its original packaging.

and. The company has the right to sue the consumer due to a decrease in the value of the product as a result of a significant deterioration in its condition.

P. The company will provide the consumer with a copy of the credit note that the business gave to the credit company.

H. Restrictions on the right of cancellation: It is not possible to cancel the purchase of lost products, products that have been manufactured specifically for the consumer, as well as products that can be recorded, copied and duplicated that the consumer has opened their original packaging. 

ninth. In a distance selling transaction made with a consumer who is a person with a disability, a senior citizen or a new immigrant, the consumer may cancel the transaction within four months from the date of making the property or from the date of receipt of the disclosure document, provided that the transaction included a conversation between the dealer and the consumer. Call via electronic communication    

י. If the operator receives the product, before the transaction is canceled by him, he will arrange for the product to be returned to the offices of Bamboo HaShima , at his own expense, in accordance with the details provided.

Yes. The product will be returned in its original packaging and without being used, intact and without damage and / or damage.

Twelve. Returns of items purchased on the site will be applied to the company's offices  In accordance with the Transaction Cancellation Law. 

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